Política de envío
Shipping Policy,
Where We Ship, We ship canvas prints European wide from our studio in Portugal, with dedicated rates for the following regions:
- Portugal & Spain — Free delivery
- Europe — Flat rate €5.00 (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden, Switzerland)
Production Time All prints are made to order. Please allow 2–5 business days for production before your order is dispatched.
Estimated Delivery Times Once dispatched, estimated delivery times are:
- Portugal: 1–3 business days
- Spain: 2–5 business days
- Western Europe (FR, DE, NL, BE, AT, IE, LU): 3–7 business days
- Northern Europe (DK, SE, FI): 5–10 business days
- Southern Europe (IT, GR, MT, GI): 5–10 business days
- Eastern Europe (PL, CZ, SK, HU, RO, BG, HR, EE, LV, LT, SI): 7–14 business days
- Switzerland & Isle of Man: 7–14 business days
Order Tracking A tracking number will be provided by email once your order has been dispatched.
Delivery Issues If your order hasn't arrived within the estimated timeframe, please contact us at [your email]. We'll investigate with the carrier and resolve the issue as quickly as possible.
Incorrect Address Please ensure your delivery address is correct at checkout. We are unable to redirect orders once dispatched. Additional shipping charges may apply for re-delivery due to an incorrect address.
EU Consumer Rights EU customers have the right to withdraw from their purchase within 14 days of receiving their order, in accordance with EU consumer protection law. Please refer to our [Refund Policy] for full details.